Friendly Asked Questions

All exchanges are processed instantly in automatic mode as soon as we have received your funds. Please note that depending on the of e-currency pair, there may be delays due to confirmations from the corresponding payment system.
The maximum transaction size depends on our current reserves of the e-currency that you would like to receive. You will be notified of your maximum and minimum transaction size during the exchange process.
The process is very straightforward. To make an exchange, please use the Instant Exchange page and the step-by-step guide on e-currency exchange available at the Help directory.
Our business model relies upon having an outstanding reputation. If you have any doubts, process transactions step by step using small amounts.